Customer Success: connecting information to deliver on our commitments A call ends with a commitment. An email adds a condition. A ticket records a problem, and a technical alert shows that an integration needs attention. Each source tells part of the customer's story. T... Oct 12, 2026
Adolfo Yanes Beyond Change Management: Introducing the R.E.W. Principle for Technology Adoption Beyond Change Management: Introducing the R.E.W. Principle for Technology Adoption Organizations have no shortage of change management frameworks. Whether you follow Kotter, ADKAR, or another well-est... Jun 27, 2026
Adolfo Yanes AI Transformation Has Happened Before. We Just Called It Radio. AI Transformation Has Happened Before. We Just Called It Radio. Every few decades, a technology arrives that promises to change how entire industries operate. Today, that technology is Artificial Inte... AI AI Adoption ERP Adoption Organizationl Change Jun 27, 2026
